Coronavirus (Covid-19) - Important Notice

To protect LXA patients and employees, we ask that all patients rebook their appointment if they experience any of the following:

1. A fever, new/worse cough or shortness of breath and respiratory/covid-19 symptoms;
2. Have tested positive for covid-19 with a rapid antigen test or PCR test in the last 10 days;
3. In the last 10 days, someone you live with has been sick with covid-19, has had signs or symptoms or are identified with someone who is a "close contact" of someone currently with covid-19;
4. In the last 14 days you have traveled outside of Canada and are not exempt from federal quarantine requirements.

Please take the COVID-19 Self-Assessment Test to better assess when to cancel your appointment. To access the self-assessment test, please click on this link: https://covid-19.ontario.ca/self-assessment/. To cancel and reschedule your booked appointment, please contact our scheduling department at 519-672-7900.

Please contact your primary care provider for further assessment and consultation of Covid-19 symptoms. If you start to experience worsening symptoms or a medical emergency, please visit your local emergency department/hospital. Once the symptoms have resolved an appointment for your diagnostic imaging services can be made.

For current information about Covid-19, please click on this link: https://www.healthunit.com/news/novel-coronavirus 

Note: This information is not intended to provide medical advice. If you have medical questions, please consult a health practitioner.

Preventing the spread of Covid-19 at LXA

We are following passive screening protocols as outlined by the Ministry of Health and Long-Term Care of Ontario. We continue to encourage physical distancing and limiting patients in the clinic waiting rooms. After registering for your appointment, if you would like to wait outside of our waiting room, please ask our receptionist about our ability to text you when your appointment is to begin.

Our employees are wearing personal protective equipment and completing enhanced cleaning protocols. You will notice plexiglass barriers and physical distancing signs through our clinics. These are preventative measures to reduce transmission of COVID-19. Our employees frequently clean throughout the clinic and after every patient.

Patients are not required to wear a medical face mask when attending their appointment. We continue to support our patient’s choice to wear a medical face mask while in our clinics. All patients are requested to use the available hand sanitizer when entering and leaving our clinics. Please follow best practices of frequent hand washing.